Retail Operations

Every time you enter a retail store, your shopping experience has been extensively planned, from the items you see for sale to the layout and design of the store.

These important decisions are made by someone working in retail operations. Retail operations concerns working in all types of retail stores, from small stores with only a handful of workers to large chain stores with hundreds of employees. The this course introduces the student to the retail strategies and tactics that make a successful retail operation.
The student will learn, the consumer buyer process, supply chain management, negotiation and how to manage staff effectively.
This course duration is 120 hours.